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In the unlikely scenario your new flooring arrives, and something isn’t right, our 30 day returns on all orders has got you covered. 

You’ll be required to provide visual evidence of the fault before your replacement or refund can be processed. A replacement will be sent out to you at the earliest available delivery date.

If you’re left with any spare, complete packs after installation, you can easily return these to us within 30 days from date of delivery. These must be returned unopened, in their original condition and packaging.